CASE: ESCHELON
Reduced routine work and scaled up with 4logist: CRM, routes, documents, and processes now live in one system.
When they purchased the system, they had 4 users — now they have 20.
All documentation and analytics are now stored in one place.
Full integration with 1C and system launch within the first weeks.
ABOUT THE BUSINESS
LLC “Eschelon Logistics” is a company providing a full range of logistics services. It specializes in road, multimodal, international, and sea transportation, working with container, consolidated, and full-load shipments.
The team consists of 20 employees who ensure high-quality and timely execution of all logistics operations.
1000+ tons of cargo transported annually.
50+ reliable partners with direct contracts.
24/7 delivery control with real-time updates.
WHAT THE COMPANY
CAME TO 4logist WITH
Pain points and challenges:
• The company was founded with a clear understanding that a CRM system was essential.
• They had been working in Trello for years and were looking for a more professional solution.
• They needed a unified system to build processes without chaos.
Key objectives:
• Build all processes around the CRM.
• Immediately establish order in reporting, document flow, and routes.
• Eliminate scattered information storage points.
OWNER'S
PERSONAL GOALS
Introduce strict systematization.
Simplify business control.
Move to transparent analytics across routes, clients, and costs.
Build processes that can scale.
Eliminate unnecessary manual routine work.
WHAT WE DEVELOPED AND IMPLEMENTED
Full system setup on the PRO plan.
In-depth interview → development of a business process map.
Development and upload of all required templates (documents, instructions).
Fast creation of orders and invoices — in just 2–3 clicks.
Storing all documents and information in one place.
Trained all employees and supported the implementation process throughout the year.
RESULTS AFTER IMPLEMENTING 4logist
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18 days — full system setup and launch.
4 → 20 employees — growth of the team actively working in the CRM.
3 training sessions — and the team quickly mastered the functionality.
100% of documents, invoices, and analytics are now stored in one system.
Ready for scaling — the system supports business growth.
PERSONAL CHANGES
FOR THE CEO
Stepped back from part of the daily operational workload.
Gained stronger confidence that a CRM is a mission-critical tool.
Clear understanding that 4logist fully meets the needs of a freight-forwarding company.
Want the Same Results?
Join a free 1:1 audit of your logistics processes.In 30 minutes, we’ll review your system, reveal hidden inefficiencies, and suggest solutions.
FORMAT: online via Zoom, one-on-one
FOR WHOM: owners, CEOs, heads of logistics and sales departments
WHAT WE’LL COVER:
your growth points
how automation impacts profitability
implementation examples and real cases
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“I personally confirmed that a CRM is essential, and that 4logist meets all the requirements of a freight-forwarding company.”