FAQ:
Answers to common questions about 4logist

Find quick solutions for using the platform effectively

Frequently asked questions

How to start using the program?

In order to start using the system, you just need to click the "Try it for free" button on the main page of the site. Make sure that you enter your email address correctly, because you will receive a letter with data to enter the test database. After the end of the two-week trial period, you can conclude an agreement and switch to the licensed version of 4Logist.

What additional features are available in 4logist?

The system offers multi-currency accounting, automatic invoice dispatch, and warehouse management. These tools significantly enhance the operational efficiency of a company.

How secure is data storage in 4logist?

All data is stored in a secure cloud storage system, where access can be restricted based on employee levels. This setup prevents unauthorized access and ensures reliable data storage.

How does 4logist help control transportation?

The program includes modules for controlling transport costs, warehouse management, and a task manager to track task execution. This helps reduce risks, improve planning, and automate routine processes.

Does 4logist integrate with accounting systems?

Yes, the system easily integrates with 1C, My Business, and other accounting platforms, simplifying bookkeeping and reducing manual processing of financial data.

How does the system help reduce the impact of human error?

The cloud-based CRM 4logist automates key processes, eliminating errors caused by manual data entry. This reduces administrative costs related to correcting mistakes and increases order accuracy.

How is internal and external communication organized in 4logist?

All interactions between logistics staff, managers, and clients take place within a single system. This ensures data security, process transparency, and easy access to the history of orders and communications.

How does 4logist improve order fulfillment speed?

The system increases request processing speed by 30% through automation and optimization of the sales department’s workflow, allowing faster coordination of deliveries.

Is CRM implementation expensive and time-consuming?

No. Unlike traditional solutions, 4logist is cloud-based and doesn't require significant IT resources. Implementation is quick and doesn’t require large financial investments.

Why do logistics companies and freight forwarders need a CRM system?

Without an automated system, logistics companies face issues such as data loss, calculation errors, duplicated information, and chaotic document workflows. 4logist solves these problems in a single digital space, speeding up the entire team’s work.

What is CRM for logistics?

CRM in logistics is a tool that helps organize customer interactions, manage transportation requests, and improve service quality. It stores all correspondence and transaction history in one place, allowing employees to respond quickly and efficiently to customer inquiries.